NEW HAVEN >> When a young woman who had recently moved out of a homeless shelter into transitional housing with her children was having car trouble, she called Christian Community Action for assistance.

As she needed a car to get to work so she could pay her rent and feed her children, the woman was facing a crisis that could send her and her children back into a shelter or the street, according to the Rev. Bonita Grubbs, executive director of Christian Community Action, a faith-based nonprofit dedicated to helping homeless families in New Haven.

“These are the kinds of choices that people make,” Grubbs said, referring to crisis moments that might bring families to homeless shelters.

That’s what shelter diversion works to avoid, she said.